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LEGAL

Privacy Policy

Last updated: July 2, 2026

1. Introduction

This Privacy Policy explains how MapMatiX LLC ("MapMatix," "we," "us") collects, uses, and shares personal information when you visit our website, contact us, book a call, or engage us for services. By using our website or working with us, you agree to this policy. If you do not agree, please do not use the website or our services.

2. Information We Collect

Information you give us directly.

  • When you get in touch or book a call: your name, email address, company, and anything you include in a message or scheduling form.
  • When you become a client (onboarding): your legal or business name, business address, the name, title, and email of the person signing your agreement, your billing contact and billing email, and the details needed to prepare your contract and invoice.
  • Login credentials you choose to share: if you give us access to your software tools by sharing a login, we encrypt those credentials before storing them and use them only to perform your engagement. Wherever possible we prefer being added as a user or using an official partner invite instead of holding a password.
  • Project data and materials: the data, files, and account access you provide so we can do the work.
  • Communications: records of your emails, messages, and support requests.

Information we collect automatically.

  • Usage and device data: IP address, browser and device type, pages viewed, and referring links, collected through standard web logs and analytics.
  • Cookies and similar technologies: used to run the site and understand how it is used (see Section 6).

We do not intentionally collect sensitive personal information, and we ask that you not send it to us unless it is necessary for the work.

3. How We Use Your Information

We use personal information to:

  • respond to your inquiries, schedule and hold calls, and communicate with you
  • prepare and send your agreement and invoices, and process payment through our payment provider
  • deliver, support, and improve our services and the work we do for you
  • operate, secure, and maintain our website and systems
  • send relevant business communications, from which you can opt out at any time (see Section 10)
  • comply with our legal, tax, and accounting obligations

4. How We Share Your Information

We do not sell your personal information. We share it only in these situations:

  • Service providers. We use the trusted providers listed in Section 5 to run our website, communications, contracts, invoicing, and internal operations. They may process personal information on our behalf and only to provide their service to us.
  • Legal and safety. We may disclose information when required by law, to respond to lawful requests, or to protect our rights, our clients, or the public.
  • Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction, subject to this policy.

5. Service Providers We Rely On

We use reputable third parties to operate our business. Depending on your interaction with us, these may include:

  • Cloudflare: website and application hosting and infrastructure.
  • Supabase: secure database storage, including our encrypted credential vault.
  • Google Analytics: website usage analytics.
  • RB2B (Retention.com): identifying anonymous business visitors to our website so we can follow up with relevant outreach.
  • Calendly: scheduling calls.
  • SendGrid: sending transactional and business email.
  • Pipedrive: customer relationship management.
  • SignWell: electronic signature of agreements.
  • Intuit QuickBooks: invoicing and payment processing.

This list is representative and may change as our tools evolve. Each provider handles data under its own privacy terms.

6. Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies to function and to measure usage through analytics. You can control or disable cookies through your browser settings, and you can opt out of Google Analytics using Google's opt-out tools. Some parts of the site may not work as well without cookies.

We also use visitor-identification technology to recognize the businesses that visit our website, so we can follow up with relevant outreach. The required disclosure and your opt-out options are below.

Advertising and data partners disclosure: When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. These partners may send you communications and marketing based on this data.

We use RB2B (Retention.com) to identify business visitors to our website. This service may collect and process your professional information to help us reach potential customers. Because of this, our use of RB2B may be considered "sharing" for cross-context behavioral advertising under California law, even though we do not sell your personal information. You can opt out at any time using the links below.

Opt-out options:

7. Data Security

We take reasonable measures to protect personal information, including encryption in transit and encryption of stored login credentials, restricted access, and use of established, security-conscious providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to limit what we collect and keep.

8. Data Retention

We keep personal information for as long as needed to provide our services, maintain our business and client records, and meet legal, tax, and accounting requirements. When you end an engagement, we reconcile and, at your choice, return or delete project data after a reasonable export period, except for information we must retain by law or that remains in routine backups overwritten in the ordinary course. We delete or de-identify information when it is no longer needed.

9. Your Choices and Rights

Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct or delete it, object to or limit certain uses, or receive a copy of it. You can also opt out of our marketing communications at any time, and you can opt out of the visitor-identification sharing described in Section 6. To make a request, contact us using the details in Section 15. We will respond as required by applicable law, and we will not discriminate against you for exercising your rights.

10. Marketing Communications

We may contact businesses and individuals with relevant information about our services. Every marketing email includes a way to unsubscribe, and we honor opt-out requests promptly. Transactional messages that are part of an active engagement, such as your invoice or onboarding steps, are not marketing and continue as needed to deliver the work.

11. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

12. Where Your Information Is Processed

We are based in the United States, and we and our providers process information in the United States and potentially other countries where those providers operate. If you contact us from outside the United States, you understand your information may be processed in the United States.

13. Third-Party Websites

Our website and communications may link to third-party sites and tools we do not control. This policy does not apply to those sites, and we encourage you to read their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "last updated" date, and material changes take effect when posted. Please review it periodically.

15. Contact

Questions about this Privacy Policy or your personal information:

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